Music: Its Very Own Loss Leader

June 23, 2009 at 1:07 am | In Marketing, Music Business | Leave a Comment
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Consumers want songs.  There are exceptions when it comes to artists like Pink Floyd, but the main reason that consumers bought albums for years is because they had to.  It was the only way to get the song they wanted and there were no easy technological workarounds.  The music industry is fooling itself if it thinks the consumer will ever go back to buying albums or that bundling records up as digital Album Only purchases will actually help.

Pandora’s box has been opened.

It was essentially a race to zero.  The labels began streaming early on.  They could get around publishing fees that way and still expose their artists.  Then there was the “Free Download”, as if that was going to curb the appetite for P2P use.  After the free download, it was the free EP because intuition, or insecurity rather,  said that “One song just wasn’t enough,” and now we have successfully moved to giving away the full album.  From Radiohead to Nine Inch Nails, to Coldplay, and beyond.  These high profile stunts have trained consumers to expect free or at least deep discounted products and to bypass anything at full price.  Each of these stunts were loss leaders for tickets, merch, or future premium products which directly benefited those artists.  The problem is that most labels don’t benefit from tickets, merch, or in some cases premium products.  They only own the content so treating it like a loss leader is counterproductive.

When you go to Wal-mart to grab a deep discounted CD (or loss leader), Wal-mart is banking on you buying a plunger and a toothbrush before you leave.  When you buy an album at a deep discount, the label hopes that you will tell your friends so they go buy it, pack mom’s minivan with friends headed to the show where you all come home wearing the t-shirt.

The reality is that you won’t tell your friends, you’ll just burn them a copy, and the label won’t make a dime off of the ticket sales or merch.  The reality is that you can’t be your own loss leader.  It’s either time for the labels to successfully invest in plungers and toothbrushes (figuratively speaking), or time for management and booking agencies to begin participating in recording costs.  In the meantime, the labels need to be doing everything they can to stop devaluing their lifeline – recorded music.

No Profit in Downloads

July 14, 2008 at 8:45 pm | In Music Business | Leave a Comment
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Let’s face it, the Labels are going to take 70% and that’s fair. What? It’s Not? Of course it is…They spent the thousands in studio and production cost, not to mention manufacturing and distribution, only to have the artist sell more T-shirts and stickers at their merch table because all of their fans are hooked up via BitTorrent. It’s not like they pocket the 70% anyway. There’s overhead, mechanicals, and other royalties that have to be paid, not to mention someone who has to sit down and sift through the data so the auditors don’t pitch a fit.

The question is…Can you be profitable with the other 30% and the answer so far is an overwhelming NO!

You may think you’ve struck gold when you find that company that allows you to setup your own storefront for 10 or 20 bucks, pull in the titles you want to sell and then let’s you make 10 to 15 cents per tracks sold, but the reality is that noone shops at these stores. iTunes and Amazon are satisfying 95% of the digital consumers out there and Rhapsody, Napster, Zune, Passalong, and many other reputable brands are fighting for the loose change already.

After you realize this doesn’t work, you can try building your own store from scratch and licensing in the labels in order to keep more of the profit. The reality of that is that in order to be your own retailer, you have to engage with Visa and Mastercard who are going to take 15 cents per transaction and then another 2 or 3 percent of everything you make leaving you with the same 10 to 15 cents you had in the first scenario. It forces you into developing a marketing strategy around bundling and encouraging larger purchases and that’s where you lose touch with your consumer. They don’t want to spend more than 99 cents and if you make them, they will still find what they want and buy it…just NOT from you.

The economics just aren’t there. They just don’t work. It’s barely worked for iTunes and the dream of selling digital music is driving company after company into the ground. It’s not worth the hassle and if you are looking to be entertained with your money, you’d be better off buying lots of fireworks or just flushing it down the toilet.

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